This Privacy Policy applies to personal information collected through:

• Our website, enrollment pages, and student login areas
• Our Texas driver education programs for teens and adults
• Related communications and customer support

This policy describes privacy practices. Course requirements, refunds, completion timelines, and other program terms are addressed in the applicable enrollment agreement(s) and program policies.

Drive Smart Driving School
3733 N. Josey Ln., Suite 107B
Carrollton, Texas 75007
Email: admin@drivesmartdrivingschooltx.com

This school is regulated by the Texas Department of Licensing and Regulation (TDLR).

A. Information you provide

We collect information necessary to provide driver education services for teens and adults and to meet applicable Texas requirements, including information needed for identity verification and issuance of completion documentation.

• Full name
• Date of birth
• Address
• Email address
• Phone number
• Username and password (login credentials)
• School name (when applicable)
• Course progress, timed instruction/seat-time completion data, and exam results
• Communications with us (support requests, emails, call notes)

B. Identity verification and course integrity data

To help verify that the enrolled student is the person completing the course and to support course integrity, we may collect and/or generate:

• Login/session records (timestamps, IP address, device/browser details)
• Authentication events (including multi-factor authentication “MFA” events when enabled)
• Activity records related to timed instruction modules and progress tracking

C. Payment information

Payment transactions are processed by third-party processors (such as PayPal). We do not store full payment card details on our servers.

D. Automatically collected information

When you use our website, we may automatically collect:

• IP address
• Device type and browser
• Operating system
• Approximate location (derived from IP)
• Date/time of access
• Pages visited and referring URLs

We use cookies and similar technologies to:

• Maintain sessions and keep users logged in
• Remember preferences
• Support security and fraud prevention
• Analyze website usage and improve performance

You can control cookies through browser settings. Disabling cookies may limit site functionality.

We use personal information to:

• Provide and administer teen and adult driver education courses
• Verify identity and eligibility
• Track progress and timed instruction/seat-time completion
• Issue completion documentation (e.g., ADE-1317 and/or DE-964 where applicable)
• Process payments, provide confirmations, and support order fulfillment
• Provide customer support and respond to requests
• Improve services and website performance
• Comply with legal/regulatory obligations (including TDLR requirements)
• Detect, prevent, and respond to fraud, misuse, and security incidents

We do not sell personal information.

We share information only as needed to operate services and comply with the law, including with:

• Service providers (hosting, LMS tools, email delivery, support tools, analytics)
• Payment processors (such as PayPal) to process payments and help prevent fraud
• Texas agencies/regulators as required for certification/reporting and compliance
• Legal authorities when required or to protect rights/safety
• Business successors in corporate transactions (merger/acquisition/sale)

Service providers are expected to protect information and use it only for authorized purposes.

We use third-party payment processors (such as PayPal) to process orders. The processor may collect and use information according to its own privacy policy.

What we typically receive

• Payment confirmation/status and transaction identifiers
• Order amount, date/time, and receipt details
• Name and email (when provided)
• Payment method type and partial identifiers (not full account numbers)
• Fraud/risk indicators or dispute/chargeback status (as provided)

What we do not store

• We do not store full card numbers, full bank account numbers, or CVV codes on our servers.

Disputes and fraud prevention

If a payment is disputed, charged back, flagged, or reversed, we may use and share relevant information (such as order records, communications, and course access logs/completion records) with the payment processor and relevant parties to investigate and respond, prevent fraud, and comply with legal obligations.

We may send communications related to accounts, enrollment, progress, support, receipts, and required notices.

Message and data rates may apply for SMS/text messages.

Opt-out options

• Email: Use the unsubscribe link (allow up to 10 business days).
• SMS: Reply STOP to opt out.

Even if you opt out of non-essential messages, we may still send essential account, transactional, security, and legal notices.

Children under 13

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verified parental consent where required by law. If we learn we collected such information without required consent, we will delete it promptly.

Minors under 18 (Teen driver education)

For teen driver education students under 18, a parent or legal guardian may be required to provide consent for enrollment and for the collection, use, and disclosure of the student’s information as described in this policy, including identity verification, course administration, progress tracking, and issuance of completion documentation required for Texas regulatory purposes.

Parent/guardian requests

Parents/guardians may request access to a minor’s personal information, request correction of inaccurate information, or request deletion where legally permitted by contacting: admin@drivesmartdrivingschooltx.com. We may require verification before fulfilling a request.

Our online courses do not include public profiles, forums, student messaging, or public comment areas. Student activity is private and instructional only.

We use reasonable safeguards designed to protect personal information. No system can be guaranteed 100% secure.

Retention

We retain information as needed to provide services, keep business records, comply with legal/regulatory requirements, resolve disputes, enforce policies, and support fraud prevention. Retention periods vary by data type and applicable requirements.

If required by law, we will provide legally required notifications regarding certain data incidents.

You may request access, correction, or deletion of certain personal information by contacting: admin@drivesmartdrivingschooltx.com.

We will respond in accordance with applicable law and may require identity verification. Some information may need to be retained for legal, regulatory, security, or recordkeeping purposes.

Our website may link to third-party services (including payment processors). We do not control their privacy practices. Their policies govern your interactions with them.

Some browsers offer “Do Not Track” signals. We do not currently respond to DNT signals.

We may update this Privacy Policy from time to time. Updates will be posted on this page and take effect as of the updated effective date.

Drive Smart Driving School
3733 N. Josey Ln., Suite 107B
Carrollton, Texas 75007
Email: admin@drivesmartdrivingschooltx.com
Phone: (972) 446-2200 – Option 1

Looking for driver education courses? See our Texas driver education courses.

Drive Smart Driving School is licensed by the Texas Department of Licensing and Regulation (TDLR License #C2830) and provides teen and adult driver education programs in Texas.Drive Smart Driving School Privacy Policy (2024) | Texas Driver Education Data Protection

Last updated: January 1, 2024.   © Drive Smart Driving School. All rights reserved.